I would say a 9 or 10. Technically I don't work for FASTPORT, but it's a company that looks out for drivers. I called in and they helped find me a job with a small carrier out of Indiana.
I wasn't that happy with them and the cargo wasn't optimal. When I called the guys over at FASTPORT they found me a better position, one I wanted, right away. They helped me get through the paperwork process in a day (which is unbelievable) and I couldn't be happier.
I even get calls now and again from them asking how I am and what they can do to help me. As a trucker it's easy to feel unappreciated but they did a good job at making me feel like I'm appreciated for doing what I do.
I recommend that all truckers consider looking into it. It's worth your time.