TQL SUCKS! Worst Broker in US>>>>
(Spartanburg, SC )
People STAY AWAY from these morons. We handled several loads from them delivered on time and no issues. The last load handled for them was a partial that the receiver claimed that had damage. I called TQL rep who handled the load he would not call me back for weeks. I emailed till I finally reached their in house counsel. Chris Brown (no not the singer) is when I got the claim emailed. This took almost a month while they were holding 40k of our freight bills for loads that had nothing to do with the last shipment.
WHY DO WE CARRY 250K of cargo? When we contact the receiver he claimed that they repaired the damages hung up on me. NO pics or given us the opportunity to have our insurance send out an adjuster. ****PLEASE DON"T USE THEM! we paid the driver, the fuel, the truck and trailer payment, the insurance for the move and they carelessly gouged us. Tony. Trust me it's not worth it.