TQL laid claim because count wasn't right on freight

We hauled a load for TQL in June, 5 months later I get an email asking how we plan to pay a claim. One it was the first time I heard about any load information, after reviewing the seal was not broken so I denied the claim.

TQL replied that per our contract it's our job to stay on the dock and count everything, but we've never come across a shipper that allows this. Anyone dealt with this? Any suggestions of how to resolve?

Comments for TQL laid claim because count wasn't right on freight

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Mar 24, 2024
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They ripped me off NEW
by: Tilly mph trucking llc

I went from Wichita, Kansas to Missouri. A lady in Missouri said she’s going to teach truckers a lesson today. She refused the Loaded I was given a new rate sheet for the round-trip 2950 and I get a message. They’re not paying it and they said it Claims handle it. that lady says after freight gone or damaged I have a signed BOL received I filed two complaints with the load boards motor carriers next I’m gonna be filing with the court.

Dec 10, 2015
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I am a broker too NEW
by: Anonymous

I cant explain why TQL would take so long, thats just poor execution of the job I think.
All drivers should receive basic training about the terms of a bills of lading and how these terms impact the driver and the company.
You are signing a legally binding document, and should read he whole thing and know what it means Unless the BOL says shipper count... it is assumed that the driver loaded and counted the product... this law has been in place since the 1800s...
If you dont understand the drivers duty regarding the BOL ....have someone at your company explain it to you... or google the answer... know what you are signing !

Dec 04, 2015
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best is not to haul for them NEW
by: Anonymous

It seams funny that they would tell you months later. I'm sure its because there hoping that you won't fight it and take more money for themselves. Sorry I don't have more help for you.

This story is about TQL (http://www.tql.com/) and what I had to deal with to get the load, from a drivers stand point.
https://youtu.be/7YPiC8SjMMo

If your in the trucking industry you know all to well about brokers. Most of them that I have over the years have been alright. There has been some loads that have had there problems. I hope that none of you drivers have to put up with this Broker. It sounds like this happens more than it should.

TQL logistics
USDOT Number 2223295
MC-322572

Dec 04, 2015
Rating

best is not to haul for them NEW
by: Anonymous

It seams funny that they would tell you months later. I'm sure its because there hoping that you won't fight it and take more money for themselves. Sorry I don't have more help for you.

This story is about TQL (http://www.tql.com/) and what I had to deal with to get the load, from a drivers stand point. [MEDIA=youtube]7YPiC8SjMMo[/MEDIA]

If your in the trucking industry you know all to well about brokers. Most of them that I have over the years have been alright. There has been some loads that have had there problems. I hope that none of you drivers have to put up with this Broker. It sounds like this happens more than it should.

TQL logistics
USDOT Number 2223295
MC-322572
1-800-580-3101

Dec 01, 2015
Rating

Response to TQL NEW
by: keepontrucking@live.ca

Always mark your bills of lading "shippers load and count. Driver not allowed on dock."

If the shipper refuses to allow SLC comment on bills of lading then you might want to refuse the load.

Always SEAL the trailer to prevent doubt about shortages en-route.

If you are counting freight be sure to make up 24 to how many pallets are going to be loaded, and put a tag on each pallet until you run out of pallets. Then you will know your count always.

As for the claim you would have to talk to a lawyer well versed in commerce.

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