Be Careful if you have to haul loads from Total Quality Logistics (TQL)

My Husband and I picked up one load last week and were sent to the next stop where we called the broker (TQL) and told then that the shipper was not only not ready for shipping but not open for the year yet . their reply was we know they are open we ship out of there every week so just sit and wait.


we contacted the shipper to call TQL and let them know that they where not open for the year yet . after being there for 6 hours and being told several time to sit and wait they finally figured out that some truckers do know what we are talking about .

so then we where set to load in another location . loading at 5 pm told that shipper that we thought we would be to heavy .the shipper sent us 6 miles to the nearest scale sure enough was over loaded.

when we got back to the shipper they had all went home not to return till the next day. after a long lay over and getting the load to legal weight and on the road made contact with the broker. the broker told me that he would be getting us some money for detention.

well there was no money for us so we sat for nothing . all i can say for this broker and firm that he works for is that they like a lot of other ones will screw you in the end will lie to you just to get there product to the buyers at any cost.

so to advise any one tha deals with the brokers at TQL if they promise you any thing make them put it in writing and fax it to you .

signed a brother trucker

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Jul 19, 2016
Be VERY Careful NEW
by: Anonymous

The broker agreement with TQL states they can withheld ALL freight due if a claim is filed. They will do so and in our case refused to pay freight because we did not deliver, but they sure billed us for what they paid another trucker who completed the load after our accident.

Jul 16, 2016
TQL NEW
by: Anonymous

I see a lot of complaints about TQL on here and all I have to say is this: TQL employs about 3000 individual brokers who all run their own books of business how they see fit. They run it under the ethical guidelines and standards of TQL and those who are shady or unprofessional are given the boot very quickly. As far as working hard, I can only speak for myself and the people at my office but we're there at least 10 hours day including saturdays and receive calls on our cell phones all night and weekend dealing with problems and questions. It doesn't make sense for us to screw you over because we're then screwing ourselves over. If you're not making money, neither are we. I've personally visited my shippers and customers to see exactly how their operation works so that I know exactly what the drivers I book on my loads are getting themselves into. My brother is a trucker and I did transportation for the military overseas in combat zones so I know what it's like on both sides. 90-95% of brokers aren't out to screw you or pay you under market rates. That being said, of course make sure you get everything in writing before you move your truck an inch and always, always cover your own ass in the event that you did happen to get one of those brokers out to screw you over. I've dealt with them myself and it really is irritating because they make us all look like jackasses. At the end of the day you're mostly business owners and you should always assume the person you're dealing with doesn't have your best interests in mind. Finally, I've dealt with awful, absolutely scumbag drivers, some owner/ops, some company drivers and you don't see me on here trashing all of you. Always look out for yourself assuming no one else is going to. That's Life 101. Now let's move some loads and make some money.

Jul 16, 2016
TQL NEW
by: Anonymous

I see a lot of complaints about TQL on here and all I have to say is this: TQL employs about 3000 individual brokers who all run their own books of business how they see fit. They run it under the ethical guidelines and standards of TQL and those who are shady or unprofessional are given the boot very quickly. As far as working hard, I can only speak for myself and the people at my office but we're there at least 10 hours day including saturdays and receive calls on our cell phones all night and weekend dealing with problems and questions. It doesn't make sense for us to screw you over because we're then screwing ourselves over. If you're not making money, neither are we. I've personally visited my shippers and customers to see exactly how their operation works so that I know exactly what the drivers I book on my loads are getting themselves into. My brother is a trucker and I did transportation for the military overseas in combat zones so I know what it's like on both sides. 90-95% of brokers aren't out to screw you or pay you under market rates. That being said, of course make sure you get everything in writing before you move your truck an inch and always, always cover your own ass in the event that you did happen to get one of those brokers out to screw you over. I've dealt with them myself and it really is irritating because they make us all look like jackasses. At the end of the day you're mostly business owners and you should always assume the person you're dealing with doesn't have your best interests in mind. Finally, I've dealt with awful, absolutely scumbag drivers, some owner/ops, some company drivers and you don't see me on here trashing all of you. Always look out for yourself assuming no one else is going to. That's Life 101. Now let's move some loads and make some money.

Jul 11, 2016
Nightwire transport NEW
by: Chickenwing

In regards to my first post about nightwire transport i want apologize for jumping the gun and trying to trash nightwire. If it weren't for nightwire transport i never would have been able to get into my own truck. George and the team made it all possible for me to to become an owner operator even with my questionable background. Being a new owner operator I was just being impatient and I want to apologize to nightwire transport. I never should have tried trashing tbe company. I highly recommend anyone who is interested in working with an excellent company that not only gets some of the highest paying freight but treats everyone like family. Go to nightwire transport and logistics.

Jul 10, 2016
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Jul 09, 2016
Shut them down NEW
by: Anonymous

TQL. it should be called total bullshit they're bunch of crooks don't hall for them

Jul 08, 2016
TQL NEW
by: Anonymous

I am a dispatcher for my brothers small trucking company and have done about 5 loads with them in 2 years... other than that they cancel the load on you because of other people geting it cheaper. my friend is a dispatcher for another company as well, and one time I covered the load with TQL and was waiting for a confirmation while my friend already got the rate con for $100 cheaper. I called the broker and asked him if we are still good on the load and he assured me everything was find and I will get the rate con soon (Which I didnt believe of course) and moved on to look for another frieght. After 3 days or so I emailed the broker saying "still waiting for the rate con" no response lol... Get everything in writing, use only email with these people after getting the load.

Jul 07, 2016
Nightwire transport NEW
by: Chickenwing

I'm having the same problem with nightwire transport. I leased a truck from them after listening to the owner of the company explain to me how great of a company it was and and how much freight they move. Telling me that all loads are planned ahead and that I wouldn't have to wait around for any loads. Not to mention that all loads paid a minimum of $1.45 mile and that i would be paid by direct deposit every friday. Well it didn't take long for me to find out that this was all a big lie. After I gave a $4500 down payment on the truck that was supposed to be delivered to me within 48 hours and it wasn't. I had to pay out of pocket to fly from California to Arkansas to pick it up. The truck was junk. Bald tired no ac ,leaking seals. I call George the owner and he said he would have it all fixed. That was a lie also. I paid to have it all fixed and still have not been reimbursedreimbursed.I gave a $1650 deposit on a dry van and $2100 deposit on tractor insurance, I've since hauled a hand full of loads that not only didn't pay the $1.45 minimum as promised but that I had to wait 2-3 days just to get the load ive been paid for 1 load and now I get the run around about how they are changing banks and the bank is delaying my direct deposit. It's been a month and still have not been paid. I call the office every day and receptionist keeps telling me they are not in. I stayed with nightwire transport because I didn't want to lose out on all the money I put down, but looks like it's costing me even more to stay here. George likes to post pictures of himself on Instagram with large bundles of cash. This guy is a scam artists. Stay away from nightwire transport. George, Alejandra, and Madison are all in this scam together.

Jun 30, 2016
Worst broker NEW
by: Reno Humphreys

Do not trust tql they will short you on your pay.I deal with over 300 brokers and tql is the worst.b.s load claims charge you for pallets after the fact. There detention pau really sucks if you can even collect it from them.

Jun 28, 2016
TQL - leaders in cheap freight NEW
by: Anonymous

TQL is posting loads in the certain location but when you call them it ALWAYS happens that this load is covered but they have "similar" load some 200 miles away or they tell you that this load is actually picking up somewhere else, let's say 150 miles away. When asked why they posted a load at the location so far away away, they're saying that this is just a "general location" cause not everyone knows where some small town is located. If any of you TQL morons are reading this than understand one thing, we're not as dumb as you are. In today's world anyone can locate every little shit hole town even in the middle of Cambodia jungle, so don't waste our time with those dumb posts and even dumber explanations. We are all trying to minimize deadhead miles cause nobody wants to pay us for those, especially you TQL. You're the cheapest, least ethical, ignorant, money hungry, greedy mofos out there. I'm not even sure how you came up with the name of your predatory establishment. You're undertaking loads on the last profitable lanes and trying to make it disastrous for us truckers.
Learn some business ethics or get out of this industry or better yet... just go away, We don't need to deal with all your crap.
Drivers, if you ever decide to haul for them than be prepared for:
1. Cheap rates
2. Load "cancellations" (someone else took it cheaper)
3. No detention pay.
4. No TONU (truck ordered not used) pay.
5. Rude, ignorant treatment
6. 4:00am check calls and every couple of hours after that. Hard to get a rest but they sure still want you to deliver on time.
BE AWARE !!! Do not move your truck an inch until you get everything in writing (detention, unloading etc.) Don't rely on their promises, they will decline everything once the load gets delivered. Sometimes I do take a loads from them cause as I said before, they tend to undertake freight in the "dead" markets but it's a waiting game. Got to keep them until the end of the day before they will start paying better rates and than I have no mercy on them. It is either on my terms or no deal at all.

Jun 23, 2016
From a TQL Broker NEW
by: Anonymous

Not all of the people we deal with in our jobs are good people, us included. There are many times, usually once a day minimum, where carriers lie to me and leave me looking stupid because I chose to believe in someone. It is not TQL you guys are complaining about, its the nature of humans overall. I take care of my people and go above and beyond to help anyone on my load in any way possible, including paying them extra out of my own pocket on some occasions. The people you have dealt with and had a bad experience are usually fired very quickly thereafter. I would not defend everyone in this company, but 95% of us are held to an incredibly strict standard of ethics (read: not laws, common good manners and goodwill) at the risk of losing our jobs if caught being evil even one time. Please tell TQL what problems you have had and with whom. Provide details, and lets help one another become better together in the future. You all almost always do an amazing job that I could never do, and I sincerely appreciate what you all do for us. Tell us about it on the corporate level, and you will be surprised what happens thereafter. Drive safe everyone and thanks!

Jun 23, 2016
From a TQL Broker NEW
by: Anonymous

Not all of the people we deal with in our jobs are good people, us included. There are many times, usually once a day minimum, where carriers lie to me and leave me looking stupid because I chose to believe in someone. It is not TQL you guys are complaining about, its the nature of humans overall. I take care of my people and go above and beyond to help anyone on my load in any way possible, including paying them extra out of my own pocket on some occasions. The people you have dealt with and had a bad experience are usually fired very quickly thereafter. I would not defend everyone in this company, but 95% of us are held to an incredibly strict standard of ethics (read: not laws, common good manners and goodwill) at the risk of losing our jobs if caught being evil even one time. Please tell TQL what problems you have had and with whom. Provide details, and lets help one another become better together in the future. You all almost always do an amazing job that I could never do, and I sincerely appreciate what you all do for us. Tell us about it on the corporate level, and you will be surprised what happens thereafter. Drive safe everyone and thanks!

Jun 16, 2016
Flimflamed NEW
by: Anonymous

Under a TQL load as we speak. Loaded in IL going 160 miles to location in Iowa with a 6:30 pm appt. Left shipper at 4:30 pm. knowing he would be late Joe with TQL told receiver truck would be "few minutes late". Joe did not send blind bol to driver until 7 am FOLLOWING morning and claims no fault. I call bullshit!!

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Jun 02, 2016
NEVER BOOK LOADS WITH TQL!!! NEW
by: Anonymous

STAY AWAY FROM TQL! WORST COMPANY EVER!!! Booked a load with them on Friday in beginning of January 2016, it was an oversized load going form Chicago IL to Massachusetts. Agent did not tell us anything about Crane appointment etc. She asked us when we want to deliver and that was it. My truck was held at the delivery and was getting late to pick up the load for TQL. The agent of TQL was immediately informed about that, they called us and driver every 5-10 minutes and ended up telling us that they are going to take us off the load and are looking already for another carrier to pick it up for them but asked us to let them know when the driver is empty. Truck got empty around 4:30-5 pm, we called TQL and the agent said to send the truck over to the pick up - which we shouldnt have done. Driver got to the pick up, sent us the correct dimensions so we could start working on permits. But Indiana DOT was already closed, they worked only till 3:30 pm so the truck wasn't able to get on the road until Monday. We informed the after hours agent from TQL about that emidiately. Monday morning we did the permits and the truck got on the road. Legally you can only drive from dawn till dusk in those states with oversized load. Then we received a call from TQL agent yelling at us and telling about late charges etc and make the driver deliver the next day (basically he wanted us to brake the law, take risk and drive with oversize load at night, ofcourse we refused to do that). Driver delivered the load on Wednesday. Receiver didn't say anything to our driver, did not put anything on the paper and said Thank You. In few weeks we are getting a letter with potential claim from TQL for late delivery. I had to deal with the agent from claim department for 4 months regarding this claim. He said they were checking all phone calls, verifying everything etc. Finally after 4 months he told me that everything checks out, everything is on our side and that they did find that conversation with their agent telling us that they are going to take us off the load and are looking for a different carrier and that he got all the approvals to take the charges off and to proceed with invoice payment, but he said that TQL needs 10 days. I thought we finally won, but It was too early to celebrate! After 10 days i called TQL to check the status of the payment and guess what? The same person now telling me that they now decided to charge us $2800 for late delivery. How f...d up are they? I started disputing it again and the next day we received an offer from them where TQL offered to split the charges, put 1700 on us and they were gonna deal with the other 1100. W did not agree to that and called this other agent who sent it to us. She denied that they found the conversation with the agent stating that they were going to take us off the load and said that we were supposed to do the permits right after we booked the load. I explained her that a week ago we booked another oversize load and that the agent gave us wrong dimentions. the load was not only overwidth but overhight as well and that we never do overhight loads. she said that if that would have been the case TQL would pay us back for all permits - B.S and i told her that this would have never happen, that they would never pay!!! She did not want to talk at all, so i called the first claim agent and asked him why she was lying. He said she got mixed up and that he will talk to her about it. guess what the next day we received a payment from them in amount of $600. right after it i called the carrier relationships department and tried to reason with them, but the agent turned to be just another lier. I called the first claims agent again and asked him why is it that way with tql, why is everyone a f...g lier? and as always he told me he is going to talk to this carrier relationships but it is not going anywhere at all. There are 4 trucking companies in the same building as ours. We all joined together against TQL and everytime they call us we tell them not to call us again because we do not work with them. Whoever is reading this post lets join our forces and stop answering their calls and take loads with them. One day what happened to our company might happen to you. Companies like TQL should be taught a lesson. They refuse to pay for detention - making up new excuses for that every time, refusing to pay for layover and TONU. DO NOT TAKE LOADS WITH THEM! EVER!

Jun 01, 2016
TQL NEW
by: Anonymous

TQL is the worst BROKER out there. People stay away from them.

May 20, 2016
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May 18, 2016
Total Quality....not Trinity NEW
by: Anonymous

I just happened to notice that the complaints are all against TQL...and rightly so. But the picture at the top shows Trinity Logistics....we've dealt with Trinity Logistics for several years now, and they are really good people and quick on the pay.
PLEASE don't see Trinity Logistics captioned on the picture and not deal with them !!

May 12, 2016
TQL do not take loads from this company NEW
by: Anonymous

I am not going to bored you my story because is a long one. But I will tells you this. If you have any issues that results in a claim even if it is a small claim the will place ALL OF YOUR LOADS ON HOLD. they will not pay any of the load even the one that have nothing to do with the load that suffer that damage. IT IS IN YOUR CARRIER CONTRACT please guys read your set up contract and you will see. they are steeling from all the trucking companies legally because is in their carrier set up agreement. stay away if you can. or if you have no choice but to take their load make sure you send the invoices directly to them for quick pay the same day of delivery that way if anything happens you already got pay on that load. Again if anything happens all loads are put on hold no payment until claim is paid by insurance and we all know that takes sometime. Wish you all luck I just lost a lot of money and had to closed my company because of them. :(

May 03, 2016
TQL is so bad! NEW
by: Anonymous

We lost a lot of time with every load we tried to book with TQL,booking a load,waiting for pick up address only to find out that the load wasn't ready,or it was shipping from another location,about 200 miles farther,etc. Lost time, lost money,lost good paying loads with honest brokers. We are done.Never again we will work with those unprofessional,lying,greedy TQL brokers. Why would anyone wanted to work for them? Their pay is hundreds dollars lower then other companies. If everybody ignore the,m trucking industry will only benefit from it.

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Apr 15, 2016
DON't WORK WITH THEM!!!! NEW
by: Dmitry

These people are obnoxious and very unprofessional!!!!! You will regret working with them. Very, Very, Very NASTY.

Apr 13, 2016
dont work for Tql NEW
by: john clay

Just don't haul for any brokerage firm that wants access to withdraw from your checking account. Don't get screwed. Be smart.

Apr 13, 2016
Killing the trucking industry NEW
by: Anonymous

I have had a number of loads for tql and have been promised 4 different lumpers for having to sit longer than 12 hours on the dock and have not received one yet from tql and it has been going on for over 2 months. If you look at what tql has their loads going out for you can see who is making the money it is not the drivers tql is raking in more than they should be it is only hurting the trucking industry they are a bunch of cons I have had times where I've been sitting with an appointment and I am about 6 hours past my appointment and kick you out would keep saying we will call and see what's going on they never did they will say anything to pacify you. This will come back in the end to haunt them since they are hurting the trucking industry so bad and I know they will be putting a lot of truckers out of business for the cheap rates that they get them to take the loads for. For an example we had a load last week come out of Laredo Texas from tql they were in a bind they paid $3 a mile going 1500 miles this week they are not in a bind so now the most they will pay is $1.45 per mile for the same load so you can see who is making the money but like I said I don't think anybody is hurting the trucking business like they are and I will never take another load from tql I will sit until my dispatcher find something else and I don't care how long it is

Apr 12, 2016
Stay away from TQL NEW
by: Greg

They are abusing and stealing from owner operators.If there is a $100 issue,and it is not even your fault,they would steal tens of thousands of dollars from you for months,and then may be after 6 months they would pay you your money back or not.They are very dishonest,always try to blame the weak one,which is the small business owner operator,because owner operators don't have attorneys ready to sue them.If the shipper loads a damaged load or the receiver damages the load when they unload,it does not matter,they would almost always blame the transporting company,because TQL holds the transporting company's money,so they can freeze that money and use it for months.TQL is a fraud,it is absolutely evil corporation ,who attacks and steals from small opener operators.And if they screw you up,when the load is cancelled and it is their fault,and you lose business,they don't pay you nothing,or the fraction of your losses.If you can,stay away from TQL

Apr 11, 2016
lost time & money NEW
by: James - DNK

I picked up a load on thursday to deliver friday
from PA- NJ.got to nj it wasn't know appt i held it on my truck for $450.00.for the weekend.Monday came know Lumpers & know appt Again.MY trailer has a floor load top to the bottom & front to back.I held the load again Monday to friday monring for $1500.00.they told me 2 lumpers is coming at 5:00am.And if the lumpers don't
show up you start unloading it.so it won't have to stay on your truck Another weekend .know lumpers showed up.And i was running out time before they stop receiving and i'll be
stuck again so i called the night check in person.
i was told by 3 brokers in that apt Ex-52240 if the lumpers don't
show up. then you have to get that load off your truck.os i did.it take me 5 hours.I told the broker in the monring i off loaded my truck.this tql broker braid came on the phone and said he's not paying me for off loading.. because i sent the lumpers away.
why would i send the lumpers away not knowing how much they pay for unloading.i had the warehouse supervisor name & phone number she said she will tell qtl that know lumpers showed up.he said he don't want to no nothing.He told me not to call there anymore
asking for anymore money.it wasn't about the money
it was about getting that load off my truck.i lost a lot of money to have that load on my truck for another weekend.And now when i call tql EX-52240.for a load he tell the other broker thats on his team not to give me a load.but thats ok I own my truck & trailer "NO NOTES" GOD IS GOOD & I'M KNOW LIER !!!


Mar 10, 2016
TQL scam brokers NEW
by: Patrick G

TQL is the worst. They are liars they are thieves you will be screwed on detention if the load cancels you will not get a TONU. They constantly lie about pick up and delivery locations and if there happens to be a claim be prepared for them to take the money from your settlement they will not give you a chance to dispute the claim. They are also in the habit now of taking loads from other brokers and co brokering those loads of they call brokers acting like they have trucks and book loads. I have friends who are brokers they are hounded by TQL to enter into a co brokering agreement. Be careful and think twice before doing business with them.

Mar 01, 2016
X 52358 NEW
by: Anonymous

all Broker not bad but spatially
Robert Gonya from EXT 52358 don't haul for him he is problem

Feb 26, 2016
bbb NEW
by: Anonymous

Tql stole $750 from me as well. I would be very interested in flooding the Cincinnati office of the BBB with complaints. I am only one trucker but with your help we can make a difference. If you will stand with me, I will spearhead the project. I will remain anonymous until y'all respond. Its up to you. God bless

Feb 23, 2016
tql sucks NEW
by: Anonymous

Don't use this broker. They LIE, they are nasty on the phone, they are a rip-off. We have messed around hauling a few loads for these people and all I have to say is it's folks like them that are putting a lot of independent truckers out of business with the rate slashing they do, and ALSO, they have the RUDEST brokers I have ever had the bad luck to have to talk to. They sound like a bunch of PUNKS, just stinking RUDE.......pass by these weasels

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HOW I WON THE LOETTRY 2016 NEW
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HELLO FRIENDS OUT HERE..my name is Luise Lopes I use to be a very disappointed woman when its come to playing of lottery, and this one thing i cant do without hoping of hitting it big some day, cause i have spend so much on this game, so i expect nothing less. I have been playing lottery since i was 22 years and now i am 45 meaning i have been playing lottery for 23 years. The biggest amount i have ever won in my life was 400 bucks. But one day my story turns to history after my neighbor Elizabeth introduce me to this man who have the supernatural power to give winning lotto numbers on the Internet that he is the best solution when it comes to winning lottery, that he is a very strong voodoo caster who gives out the numbers that can never fail so i decided to give a try After all my years of laboring and struggling to win the lottery, so finally i contacted him and behold i won ( $15,000,000) by the help of this magic Dr called Dr OSEBOR, this was his email i contacted( ) He is so great to make you win lotto when you play,i am so happy because he has help me win UK Mega lotto, this is the only way to win the lottery and the best way to be successfully after a long run, I want all those who have play lotto and do not win to contact him for luck winning number and I sure he will help you too. Thanks to you Dr OSEBOR, for making me win UK MEGA LOTTO I will forever be grateful and share your good work to the whole world for helping me. Thanks.EMAIL..HIM ON THIS ADDRESS :((( oseborwinbacktemple@gmail.com )))

Feb 15, 2016
HOW I WON THE LOETTRY 2016 NEW
by: Anonymous

HELLO FRIENDS OUT HERE..my name is Luise Lopes I use to be a very disappointed woman when its come to playing of lottery, and this one thing i cant do without hoping of hitting it big some day, cause i have spend so much on this game, so i expect nothing less. I have been playing lottery since i was 22 years and now i am 45 meaning i have been playing lottery for 23 years. The biggest amount i have ever won in my life was 400 bucks. But one day my story turns to history after my neighbor Elizabeth introduce me to this man who have the supernatural power to give winning lotto numbers on the Internet that he is the best solution when it comes to winning lottery, that he is a very strong voodoo caster who gives out the numbers that can never fail so i decided to give a try After all my years of laboring and struggling to win the lottery, so finally i contacted him and behold i won ( $15,000,000) by the help of this magic Dr called Dr OSEBOR, this was his email i contacted( oseborwinbacktemple@gmail.com ) He is so great to make you win lotto when you play,i am so happy because he has help me win UK Mega lotto, this is the only way to win the lottery and the best way to be successfully after a long run, I want all those who have play lotto and do not win to contact him for luck winning number and I sure he will help you too. Thanks to you Dr OSEBOR, for making me win UK MEGA LOTTO I will forever be grateful and share your good work to the whole world for helping me. Thanks.EMAIL..HIM ON THIS ADDRESS :((( oseborwinbacktemple@gmail.com )))

Feb 05, 2016
Don't haul for these people NEW
by: Anonymous

If you don't have anything better with your time these are the guys to call, because they will definatly waste it for you. I have nothing good to say about them period. I will leave it at that, because the words aren't ones any one should read

Jan 29, 2016
TQL WORSE!! NEW
by: Anonymous

Ok everyone as dispatcher i can give you a little insight!We work with tons of brokers and no one.. i mean no one even comes close to how much bull$%T TQL would give you to take it to their advantage!Absolute arrogant liars!Load goes average for $950,the market is low but still easy at $750 ..you get a phone call from TQl and the guy goes "we moving this today at $475...ok you dont want it?!!Good luck to you buddy"...You call them on a load out of Los Angeles,CA and" yeah buddy actually its picking up in Yuma,AZ just got posted this way".....Once they give you something reasonable they send you a rate confirmation without addresses, you call them back"yeah buddy he is not available at the moment but will call you back asap"....next day no phone call no confirmation ,they keep looking for cheaper carrier and if they find one they call you back with "sorry buddy this is not shipping till next week but we do appreciate it"....You book a load and next morning once the driver is almost at the pick up "buddy sorry they changed the pick up location, its actually 150 miles away,do you still want it?"...Fu%$ing liars once you complete a load with them they start putting some mysterious claims against your company and short paying you!!!They have tons of freight to offer and when the market is really slow many are tempted to book with them and then deal with the consequences!!Absolute worse!!!Bunch of con artists!!

Jan 29, 2016
TQL WORSE!! NEW
by: mitkoman

Ok everyone as dispatcher i can give you little insight!We work with tons of brokers and no one.. i mean no one even comes close to how much bull$%T TQl would give you to take it to their advantage!Absolute arrogant liers!Load goes average for $950,the market is low but still easy at $750 ..you get a phone call from TQl and the guy goes "we moving this today at $475...ok you dont want it?!! good luck to you buddy"You call them on a load out of Los Angeles,CA and" yeah buddy actually its picking up in Yuma,AZ just got posted this way".....Once they give you something reasonable they send you a rate confirrmatiion without addresses you call them back"yeah buddy he is not available at the moment but will call you back asap"....next day no phone call no confirmation they keep looking forr cheaper carrrier and if they find one they call you back with "sorry buddy this is not shipping till next week but we do appreciate it"....You book a a a load and next morning once the driver is almost at the pick up "buddy sorry they changed the pick up location, its actually 150 miles away,do you still want it?"...Fu%$ing liers once you complete a load with them they start putting some mysterious claims against your company and short payng you!!!They have tons of freight to offer and when the market is really slow many tempt to book with them and then deal with the consequences!!Absolute worse!!!Bunch of con artists!!

Dec 07, 2015
HERPES SIMPLEX VIRUS CURE WITH THE HELP OF DR OKORODU NEW
by: jenny wilson

I really happy that i and my husband are cured of (HERPES SIMPLEX VIRUS) with the herbal medicine of Dr Okorodu , i have been suffering from this disease for the past 3 years without solution until i came across the email of this doctors who have cure so many people with his herbal medicine, i also choose to give him a chance to help me and my husband, he told me what to do and i kindly did it, and he gave us his herbal medicine and direct me on how to use it, i also follows his instruction for use and he ask us to go for a check up after 3 weeks and which i did, to my greatest surprise our result came out as negative, we are really happy that there is someone like this DR who is ready to help anytime any day. to all the readers and viewers that is doubting this testimony stop doubting it and contact this Dr and see if he will not actually help you. i am not a stupid woman that i will come out to the public and start saying what someone have not done for me. drokorodu@gmail.com, website drokoroduherpes.wordpress.com.

Dec 07, 2015
HERPES SIMPLEX VIRUS CURE WITH THE HELP OF DR OKORODU NEW
by: jenny wilson

I really happy that i and my husband are cured of (HERPES SIMPLEX VIRUS) with the herbal medicine of Dr Okorodu , i have been suffering from this disease for the past 3 years without solution until i came across the email of this doctors who have cure so many people with his herbal medicine, i also choose to give him a chance to help me and my husband, he told me what to do and i kindly did it, and he gave us his herbal medicine and direct me on how to use it, i also follows his instruction for use and he ask us to go for a check up after 3 weeks and which i did, to my greatest surprise our result came out as negative, we are really happy that there is someone like this DR who is ready to help anytime any day. to all the readers and viewers that is doubting this testimony stop doubting it and contact this Dr and see if he will not actually help you. i am not a stupid woman that i will come out to the public and start saying what someone have not done for me. drokorodu@gmail.com, website drokoroduherpes.wordpress.com.

Dec 03, 2015
bad broker NEW
by: Anonymous

https://youtu.be/7YPiC8SjMMo

This story is about TQL (http://www.tql.com/) and what I had to deal with to get the load, from a drivers stand point. Feel free to share your story good or bad in comments below.

If your in the trucking industry you know all to well about brokers. Most of them that I have over the years have been alright. There has been some loads that have had there problems. I hope that none of you drivers have to put up with this Broker. It sounds like this happens more than it should.

TQL logistics
USDOT Number 2223295
MC-322572
1-800-580-3101

Nov 28, 2015
lottery easy way to win huge money NEW
by: cythia

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Nov 26, 2015
how i won a lottery NEW
by: doris morgan

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This spell will increase the odds of your natural win when you go to gamble. You will see larger, more frequent wins.
Double Power Gambling Spell - Are you a big gambler and want to make sure that you win over and over?
This spell will bring several large wins at the casino playing table games and slot machines.
Call Dr olokum on +2348161554365 or email him on drolokumspelltemple@gmail.com

Nov 11, 2015
a youtube story on tql NEW
by: Anonymous

Dealing with TQL Broker

This story is about TQL (http://www.tql.com/) and what I had to deal with to get the load, from a drivers stand point. Feel free to share your story good or bad in comments below.


Nov 11, 2015
dealing with tql NEW
by: Anonymous

Story on what you deal with

https://youtu.be/J69TchJDskY

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Nov 04, 2015
my favorite of them all NEW
by: M Pitt

I hauled lots of loads for tql an I was treated good I ran hard made money ..when truck broke down they put the money up an kept me rolling an didn't take it all back at one time ..if u had to pick any firm to haul for permanently it would b TQL..just remember no one is perfect..thanx TQL..Major Vision Transport..... MPitt...

Nov 04, 2015
my favorite of them all NEW
by: M Pitt

I hauled lots of loads for tql an I was treated good I ran hard made money ..when truck broke down they put the money up an kept me rolling an didn't take it all back at one time ..if u had to pick any firm to haul for permanently it would b TQL..just remember no one is perfect..thanx TQL..Major Vision Transport..... MPitt...

Nov 04, 2015
my favorite of them all NEW
by: M Pitt

I hauled lots of loads for tql an I was treated good I ran hard made money ..when truck broke down they put the money up an kept me rolling an didn't take it all back at one time ..if u had to pick any firm to haul for permanently it would b TQL..just remember no one is perfect..thanx TQL..Major Vision Transport..... MPitt...

Nov 04, 2015
my favorite of them all NEW
by: M Pitt

I hauled lots of loads for tql an I was treated good I ran hard made money ..when truck broke down they put the money up an kept me rolling an didn't take it all back at one time ..if u had to pick any firm to haul for permanently it would b TQL..just remember no one is perfect..thanx TQL..Major Vision Transport..... MPitt...

Nov 04, 2015
my favorite of them all NEW
by: M Pitt

I hauled lots of loads for tql an I was treated good I ran hard made money ..when truck broke down they put the money up an kept me rolling an didn't take it all back at one time ..if u had to pick any firm to haul for permanently it would b TQL..just remember no one is perfect..thanx TQL..Major Vision Transport..... MPitt...

Oct 30, 2015
BUNCH OF LAIRS NEW
by: Anonymous

AVOID THIS BROKER! They are a bunch of lairs. I don't know who is running this company now and every year is worse and worse. I have TQL on the bottom of my list, I only call them when I really need, and every time same thing: never tells you a rate, they asked you first how much you are looking to do it for, they give you different load/unload location (more miles).

AVOID THEM PLEASE!

Oct 26, 2015
Shippers are a big part of the problem NEW
by: Anonymous

If the government really cared about safety and tired drivers on the road the first rule they would make would have to do with mandating the shippers pay for detention to trucks and drivers after a certain length of time waiting on a load. We should be working on getting the trucks in and out as fast as possible or the shipper would be responsible to pay. No questions asked. No excuses. That would do as much to end tired drivers on the road as anything else out there. I would love these government execs to come sit in my truck in a pipe yard all day to waiting to get loaded and then be expected to drive much of the night to deliver 400-600 miles away the next day.

Oct 10, 2015
Dealing with TQL Broker (youtube) NEW
by: Anonymous

Dealing with TQL Broker

This story is about TQL (http://www.tql.com/) and what I had to deal with to get the load, from a drivers stand point. Feel free to share your story good or bad in comments below.

https://youtu.be/J69TchJDskY

Sep 28, 2015
never use TQL. they always screw you NEW
by: Anonymous

They always screw you. Try to come up with any reasons to make a claim that would not be true. All they want is to have carriers deliver their loads for free. TQL is a bunch of liers. They always deny that someone spoke with them, or things that carriers were told by TQL, they always deny and find an excuse not to pay.

Sep 25, 2015
TQL Cancels for no reason. NEW
by: Anonymous

TQL cancels loads for no reason.

Sep 18, 2015
Tricky Queers Lie NEW
by: Anonymous

This company was a decent company back in 2010-2011. It went downhill after that. They can all run naked backwards in a field of dicks!

Sep 15, 2015
Get over yourselfs NEW
by: Anonymous

You are truckers! get a degree and you wouldent have to deal with it. until then you do what your told and stop the belly aching

Sep 03, 2015
Lowest of the low TQL NEW
by: Anonymous

I have hauled some loads for TQL they are on the absolute bottom of my list to haul for. You call up,and they say things like: Hey brother what do you need to move this ? They never want to be upright with the details on a load. Quite often they don't even have the load they have posted they are just fishing for phone numbers. OH I just moved that load give me your number and I'll give you a call if I get another, are you in that area often ? On rare occasions they will have something good and they've always paid there bill. If you do get a good load off of them don't count on it to last if its a regular run. They just thought they'd screw me this week I'd done some dry van loads for them that paid 4,000 it's a little slow lately they said they would have a load , however they had to talk rate. We think you should move this for 3,200 Produce fluctuates dramatically in price I get that. Dry Freight on the other hand that ships regularly in a lane is usually consistent in price unless the broker is looking at a truck ratio map and sees the area flooded in trucks and figures he can take advantage of you. Business relationships are built on trust, I wouldn't put a lot of trust into this company. Highly unlikely I'll ever haul for them again. I know lots of other Motor Carriers who have nothing good to say about them.

Sep 02, 2015
how i get my X love back with the help of Dr Okorodu NEW
by: jenny

Good news!!! Hello everyone. my name is Jenny Wilson. I hope you all having a good day, I'm very happy with this, so I want everyone to know what Dr Okorodu (DroKorodu@gmail.com) did for me and my family. I was having a happy and peaceful marriage with two children over 5 years. My husband was too lovely and caring. But things got sour when my husband started neglecting me and coming home late at night. I never knew he was having an affair with another woman, stopped paying attention to me and the children. It was really devastating and heartbreaking seeing love drifting away from your family. I complained to a friend of mine who introduced me to one Dr. Okorodu for Solution, who helped her some time, but I doubted it, because I never believed in voodoo or spell casting but because I was desperate, i gave it a try. I contacted him, told him everything, he said will help me save my husband and my marriage. I did and provide whatever required for this and voila!!! He did it!!! My husband came home one night crying, apologizing. It was like a miracle, like he was bewitch before. I'm so happy he helped saved my marriage, thanks to Dr Okorodu
Don't suffer when there is solution. You can contact him via: DroKorodu@gmail.com or drokorodu.blogspot.com
He can also help with the following:
(1) LOTTERY POOLS
(2) If you want your husband / wife BACK
(3) IF YOU WANT TO BE PROMOTED IN OFFICE
(4) If you want your man or woman to loves you only
(5) IF YOU WANT A CHILD (barrenness/sterile)
(6) IF YOU WANT TO BE RICH
(7) If you want your husband / wife to be yours forever
(8) If you want your scammed money back
(9) Having a delayed Marriage
(10) IF YOU WANT TO WIN A COURT CASE
(11) IF YOU ARE A junkie and want to stop
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(13) Cure all kinds of diseases
(14) Complete cure for HIV / AIDS help with your businesses
And more...email DroKorodu@gmail.com or drokorodu.blogspot.com

Sep 01, 2015
Total quality logistics NEW
by: Jim

Very very bad broker to work with. Unprofessional treatment,to much lies. ,greedy ,they don't keep thire word,.in general nasty broker in nations.

Aug 28, 2015
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Aug 25, 2015
how i won a Lottery with the help of Dr Okorodu NEW
by: jenny

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Aug 08, 2015
The great helper who restored my marriage NEW
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Jul 30, 2015
This Thread helped me avoid a disaster NEW
by: Brian M

Long story short I'm back out on the road for a couple months until harvest season paying for an overhaul...in a day cab. Not a big deal but it makes it a little more challenging. My MC is only 6 months old so understandably brokers are hesitant to use me and sometimes I have to take what i can get. I planned a week trip to Texas from Indiana with my wife so she could see the country a little and see what I do. 2 loads were with a broker that I seem to have good luck with so far, and the back haul was through TQL. For now I do power only, which makes it a little more challenging, but I found what I wanted to get me to Houston and a load back. My share of the blame lies in that I left out Monday night with only 2 bol's for 3 loads. I booked the TQL load for Thursday assuming they'd get the details ironed out en-route. WRONG. I should've known something was up when they took my quote and came back at a hundred bucks less and like an idiot i said ok. I called everyday and got the same "I've about got it put together, I'll call you in 20 minutes and get your email" 20 minutes turned into 4 days and after I couldn't reach them this morning, I found this thread and a couple others saying the same thing and decided it best just to fire up the laptop and find something else. I"m out an extra day in hotel expenses and dead head miles, but i guess on the upside i guess that's better than them docking me, taking money out of my account, or sending me to a college dorm, and at first I was a little irritated that they wouldn't call back, but after reading about all the check calls maybe it's best that they don't call at all. For the TQL corporates that are trolling this thread please note, even though I'm only one truck I will never use you again or recommend you based on my experience or thankfully...lack of one.

Jul 20, 2015
TQL - Total Quality Logistics - NO Quality treatment NEW
by: Anonymous

We did business with this company several times no problem - they paid us by ach
Driver went in to pick up a load of grapes - told it was extremely time sensitive - needed to deliver by a certain time. Loading took forever - moved truck to more than one dock, changed product etc., etc. - finally he was told his truck was loaded and they would go get his paperwork - he mistakenly assumed they put the correct amounts on the product quantity. They sealed the truck. Seal broken at deliver - product short - delivery said should not be a problem - seal was not broken. A few weeks later we receive a claim - which we are told they are being nice to us because of all the confusion we only have to pay half of due which is 1968.00; but we never had the product why should we pay. Then they file a claim for us "stealing" the product on our insurance - without our knowledge - insurance company refuses claim after they hear the facts. Then TQL takes the money out of our account, and even our bank says they cannot get it back. Lawsuit time, anyone want to join in - somebody has to put a stop to these guys.

Jul 10, 2015
THE WORST BROKERS IN ENTIRE U.S. NEW
by: ROGER GILL

Stay away from TQL. I had send truck to pickup load for TQL. After deadheading about 285 miles I received call from TQL that load is canceled. I called shipper and they told me load is still active, but TQL decided to put another carrier. My truck went to shipper anyways. When we contacted the carrier who was picking our load he told he was picking up this load for $2100.00 but initially TQL had booked same load with for $2600.00...All I can say they are the biggest BASTARDS out there...

Jul 06, 2015
A Fiasco on Business NEW
by: Unhappy

Today, I just realize after I hang up the phone with them that all this comments about TQL are absolutely correct, they lately are nothing but problems and lies to my Company, they are Cheap low Full of Crap Brokers, STAY THE HELL AWAY FROM THEM, I learn my lessons on the hard way , We won't use them ever period !

Jun 30, 2015
SLEEPLESS TRUCKER ON TQL LOAD NEW
by: g mann trucking

This is the worst. I knew they do way to many check calls but REALLY They started check calling me waking me up the day before i even picked up there load. In fact i was on my way to waco with a diffrent broker load. And I have tried without secess to make a formal complaint 6/30/15 3 am central time i checked in with the reciever. He took my bills my phone # as well as told me where to park toll called for dock. But TQL say they was calling every 15 minutes because the broker was calling them wanting an up date. BULL SHIT! Then she wsnted to aurgue with me that there custumer did not have my info. I am going to talk to DOT about this TQL

Jun 20, 2015
Be aware of TQL!! NEW
by: Anonymous

Be aware of TQL. I'm a dispatcher.
1. I called on Sunday 6-14 to book a load for my driver Monday 4/04.
2. All day Sunday I called and emailed for driver instructions to get the address. No address.
3. That day they called my driver and asked where he is after asking me the same questions (no trust). My driver waited all morning Monday 4/05. Finally they give him address Monday at 11am.
4. He arrived and guess what the reply was? "Your load is not ready until 2am Tuesday 4/06."
5. It gets worse, he waited 11hrs to be loaded.

Think before taking their loads!!

Jun 13, 2015
help NEW
by: miss faith

THANKS TO GREAT DR Sunny FOR SOLVING MY PROBLEMS HIS EMAIL IS (drsunnydsolution1@gmail.com

my name is Miss Fatima ,i was married to my husband for 5 years we were living happily together for this years and not until he traveled to Australia for a business trip where he met this girl and since then he hate me and the kids and love her only. so when my husband came back from the trip he said he does not want to see me and my kids again so he drove us out of the house and he was now going to Australia to see that other woman. so i and my kids were now so frustrated and i was just staying with my mum and i was not be treating good because my mother got married to another man after my father death so the man she got married to was not treating her well, i and my kids were so confuse and i was searching for a way to get my husband back home because i love and cherish him so much,so one day as i was browsing on my computer i saw a testimony about this spell caster DR Sunny, testimonies shared on the internet by a lady and it impress me so much i also think of give it a try. At first i was scared but when i think of what me and my kids are passing through so i contacted him and he told me to stay calm for just 24 hours that my husband shall come back to me and to my best surprise i received a call from my husband on the second day asking after the kids and i called DR Sunny and he said your problems are solved my child. so this was how i get my family back after a long stress of brake up by an evil lady so with all this help from DR Sunny, i want you all on this forum to join me to say a huge thanks to DR Sunny and i will also advice for any one in such or similar problems or any kind of problems should also contact him his email is )(drsunnydsolution1@gmail.com) he is the solution to all your problems and predicaments in life. once again his email address is (drsunnydsolution1@gmail.com)

HE IS SPECIALIZE IN THE THE FOLLOWING SPELL.

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(8) If you need financial assistance.

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Jun 03, 2015
help me get my husband back asap NEW
by: allen davisha

I have a few testimony to share with you all about myself, I was in a relationship with this guy and for 3years and we were about getting married when we both have misunderstanding with each other and he ask me for a divorce and we both agreed and after 4months I head that he was having an affair with one of my closest friend and I was very upset and worried so a friend of my advice me and told me if I still love my ex and if I really want to have him back so I told her yes, and she ask me to contact Dr MOVIDAK the spell caster and I did although I never believe on spell so he gave me something when he was casting the spell and ask me to say my wishes on it and after the casting of the spell a receive a phone call from my ex and was ask me at which I did and now we are back together again I’m so happy and I wish not to ever have this mistake again in my life. I will also advice anyone with this kind of issue to contact him for help he is really nice on phone and always there to answer you question giving you the good advice that you need. his email is dr.movidakspellhome@gmail.com

Jun 03, 2015
Unfaithful Company NEW
by: Anonymous

The First Issue That I Had With TQL, They Dispatch Me To a Load And When I Arrived To The Shipper They Told Me That Load Was Already Shipped, I Contacted TQL And They Told To Wait After Two Hours They Told Me To Leave That Place.
I Never Got Pay For TONU And They Never Answer My Call Nor My E-mail.
Second Issue; Forget About Detention Time I Arrived Thirty Minutes Before My Appointment Time And I Called'em After Two Hours of My Appointment they Said Keep Track Of Your Time In And Time Out. I Did One Hour And Thirty Minutes Detention Time And It Was Refused Because I Did Not Marked The Time On The Right Top Corner Of The BOL Even That It Was Stamped By The Consignee.
Third Issue; Same Thing The Refused To Pay Me Detention Time Because The Lumper's Receipt Don't Have Time In And Time Out.
Bottom Line, TQL Will Steal Your Hard Earned Money

Jun 03, 2015
TQL Experience 9 out of 10 Stars NEW
by: Mark Stephens

I'll keep it brief. This brokerage company is growing exponentially and with rapid growth comes risk...particularly in customer service. That said, my one year experience with the many brokers have been pleasant.

Each broker, who represents TQL, has company standards by which to follow. It is upper management's issue to put checks and balances in place and follow them to ensure the brokering teams are on Q with TQL's quality customer service. This may be the cause that unfortunately equals the substandard effect.

I had only a few issues with brokers giving inaccurate information, but I'm a compulsive detailed individual who uses "communication" like no other. I initially use the loadboard followed by a phone call. The expect communication via email and text for documentation purposes.

From the negotiating phase to the load detail I have a firm understanding to the potential pitfalls of poor communication and inadequate follow through.

The one outstanding issue similar to that of the above driver was inaccurate shipping information. A shipper located in Ft. Worth was closed for business (Friday) due to a scheduled meeting out of town. TQL was made aware of this closure; nonetheless, I was dispatched to the site for a 6 am load. After contacting my broker who insisted the address was correct and they were open I was instructed to stay there and wait till 8 am. Instead I looked up the phone number and contacted the office (no answer) then proceeded to reach out to a neighboring company who happened to have the shipper's owner's cell number. I contacted the owner who was in a meeting in Austin. He contacted an assistant manager who came in on his paid day off to load me.

My load was destined to Albuquerque's Walmart DC. I was given a specific day and time. I made it to the location hours prior for check in. I was told by the guard this load was not scheduled to be received until the next day (more inaccurate information provided by broker.) I contacted broker who apologized and mentioned he would get me detention. So far two issues with this load due to incompetent brokering.

I communicated with Walmart Receiving Manager who said he would try to squeeze me in but made no guarantee. After four hours of persevering I was finally assigned a dock to bump..6 hours after arrival, but 20 hours before initial schedule.

My broker put $800 on a comchek for my troubles.

So in short...haha...my experience with TQL has been exemplary. In this industry we all should understand the ups and downs. I do not have great patience, but I do have persistence and a proactive tenacity to obtaining 100% correct information supported with Effective Communication.

Safe & Happy Trucking

May 20, 2015
ON 05/13/2015 NEW
by: RUDY CISNEROS

CORY HARTMAN PLAY THE SAME TRICK TO US,,,, STAY AWAY FROM HIM, HE IS THE WORST,,,,,, HE TOLD ME DELIVERY WAS ON MONDAY 5/18/2015,,, ONCE IT WAS LOADED HE CHANGED TO 05/19/2015,,,, THEN ONCE WE GOT THERE,,, IT WAS NOT A WAREHOUSE,,, IT WAS A DORM,,,, MY DRIVER WAS THERE SINCE 7:30AM TO 3:30 PM,,,, AND IF YOU WANT TO GET COMPESATED GOOD LUCK.... THEY ARE INTERESTED IN MAKING MONEY AND THEY DO NOT CARE WHAT DRIVERS HAVE TO WAIT FOR..... NO ALL BROKERS OF TQL ARE LIKE THIS ROTTEN APPLE,,,, BUT I STILL DO BUSINESS WITH THEM SINCE THEY COVER THE WHOLE NATION,,,, I WANT TO THANK ALL OTHER AGENTS FROM TQL DOING A GOOD JOB AND IF SOMEBODY IS LOOKING AT THIS COMMENT,,, YOU BETTER DO SOMETHING ABOUT THAT GUY,,, HE IS AFTER ALL PLAYING A VIOLIN AND DRIVERS OUTHERE ARE GETTING HURT ON PEOPLE LIKE CORY HARTMAN AND TIMONTHY BROCKMAN.....

May 09, 2015
TQL- harassing telemarketers NEW
by: Wayne Leavitt

I'm posting this knowing it will be very helpful to anyone with questions about TQL.
The first point I would like to make is that I personally had my own truck & own authority since the early 90s- I'm a third generation trucker, fifth generation freighter. I have been involved in trucking all my life!
Second, I have developed strong relationships with customers (shippers, receivers & brokers) & have done fairly well in the trucking industry. I have worked on the road with one truck & operated up to 25 trucks but prefer life on the road.
Third, In all the years I have been in business I have never dealt with a more unprofessional organization than TQL, here is why;
When I sent my "carrier profile" that they have you fill out, back to them I wrote in big highlighted letters that I do not service california "NO CALIFORNIA " thus eliminating any question as to that fact. As I can assume that is only a waste of paper & my time because they have called me insessently to load loads to California.
When I have told their "members" nicely to make sure that was noted in their system I was told they couldn't do that, wow I don't have a multimillion dollar computer system & I can make those notes.
To tell the rest of the story only requires that I have been hounded by their "members" multiple times daily & got so tired of it that I sent the corporate office a message to please put me on the no call list- I was assured that would happen. The very next day I received 17 phone calls from TQL- all "members" trying to get me to load cheap freight. I contacted the attorney general in my home state about it & we are in the process of seeking damages from harassment via a telemarketing law that allows me to collect up to $1000.00 per call after you have documented your opt out message. If you are experiencing the same thing you may as well be able to collect from them for their violation of the law. Check with your state A.G.
If you look at TQLs Facebook page lifeatTQL you will see the scam they are pulling as they are currently in a class action lawsuit by former "members" & managers for not paying them- google TQL lawsuit.
I would encourage all carriers to BEWARE because of their practices & as my experience in the business dictates you will probably get burned worse than you already are for hauling for the Telemarketing Quack Liars ! Peace out -

May 09, 2015
Anonymous who? NEW
by: John Clay

Can you believe anything anyone would write that doesn't even have the decency to post a moniker when making a comment on this web page. The only positive comments were left by anonymous. Reread anonymous as "TQL corporate employee"!

May 09, 2015
Apples to Apples NEW
by: John Clay

This week I made a local short haul delivery I have been working with. I recognized the driver next to me from loading at the same warehouse. Just for grins, I asked where he got his freight and what it paid. He said 200.00 for 70 miles thru TQL. My broker with no negotiation paid 300.00 for exact same load. Not great, but fair. Using this as a yardstick, TQL is skimming 30% off every load they do. Figure that out over the course of a week, a month, a year and ask yourself whose bottom line are you working for. How you like them apples?

May 06, 2015
Always provide inaccurate information. NEW
by: Anonymous

Every load that we booked with TQL had some type of problem. Either the load dimensions were different, or number of drop offs are different or some kind of extra drop off comes on after I get to the customer. Always change at last minute. They canceled the load on me after I was rerouted to their pick up destination. Asked for the TONU (truck ordered not used), they refused to pay. THERE IS A SOLUTION, CALL FMCSA to report their RIP OFFS ideas. They will take initiatives, they will respond to your complain. After so many complains, FMCSA will send someone to check on them and potentially close them. We need to take them down. They are laughing at us. DONT BOOK A LOAD WITH THEM, EVENTUALLY YOU WILL GET INTO THEIR TRAP and LOOS MONEY WITH THEM. CALL FMCSA, they are the only ones who can punish them, not you or me. Please help me to close them up. Lets report all our complains directly to the FMCSA (855-368-4200). We have family to feed but they don't understand that. LETS SAY NO MORE TO THEIR SCRUTINY. By the way they are recording your phone calls with them without your permission, which is illegal in the United States. BE CAREFUL. We Are The Hard Workers Not Them. GOD BLESS YOU and GOD BLESS USA.
STAY SAFE.

Apr 25, 2015
TQL Are Cheaters NEW
by: Anonymous

We are carrier and we stopped using them. We were cheated too many times. Apart from cheating and double booking the loads, they are short-paying most of their invoices. 25 to 100$ are charged to all the invoices with no reason(we were not on quick pay) Once they charged us 1500$ for a load because they claimed that we did not load all the pallets. After I sent them picture of the trailer with pallets all the way to the back doors, they still claimed that we did not load everything and cut 1500$ from the rate for the load. Companies should not do business with them.

Apr 05, 2015
Obvious red flag NEW
by: John clay

My boss and I just started a van division and have been signing on with brokers. The only one who demanded access to our checking account was TQL. After reading the posts on this page I see why. Instead of making money moving the freight they keep their margins thru fraud and deception, an all to common practice. If they want to prove this statement false, stop that practice, otherwise they are just another highly capitalized bunch of shady salesmen looking to take advantage of those with little experience, desperate to work, people in a business that is over regulated for those of us who speak English and play by the rules; and is an unregulated fiasco when it comes to getting money into the hands of the drivers at shippers and receivers and points in between. Wake up friends! We may be competitors, but we all have to live together out here.

Apr 03, 2015
TQL NEW
by: Anonymous

The broker that I have dealt with on several loads has been fantastic and honest with me about everything. You should shoot him an email at mcraig@tql.com if he doesn't have a load for you he will do his best to find you a load to where you are looking to go. I am very pleased and glad to see that they are starting to hire quality brokers. FINALLY!!!!!

Apr 03, 2015
Truckers NEW
by: Anonymous

After reading all of the comments on this page I could see how someone would be upset. However, there are always two sides to every story. I am sure that truck drivers and dispatchers do these same things as well. Fall out on loads, say there truck is broke down etc... When in fact they found a different load. Just remember that without the brokers truckers would not be able to get the business they have and brokers need to treat truck drivers fairly. As far as brokers paying an amount on a specific lane. Well, that all comes down to what the customer is willing to pay for that lane as well. This is not on the broker. Just like you truck drivers brokers have to pay their bills as well. That is my two cents

Mar 26, 2015
Taking the Spread /Unethical Organization NEW
by: Anonymous

Just take a look at their recruitment pitch for bodies which misrepresent themselves as "brokers" coupled with a pitch to earn with "unlimited upside." HOW does the employee of TQL have unlimited upside when the rate quoted to trucker is usually a pathetically low amount? Some poor truckers do not have the proper education to DEAL on this low level "Snake Oil Salesman" empty suit ACT/Routine! STAND UP TO TQL, TRUCKERS! $4 (FOUR DOLLARS) A MILE in what you HAUL IS fairly priced (adjust +/- for your equipment). The. Rate is at $4 p/mile and not 1980's prices of $2 and some pennies. TQL sales people are NOT even licensed brokers! . THESE are SALESPEOPLE not professionals. They are burying a spread and looking to push the cheapest rate onto the TRUCKER who does ALL the WORK AND carries ALL the liability and responsibility. Say NO below FOUR! Name your price; know your worth, Truckers--your job is SO important, TQL is keeping/taking from you while you break your back (that is the spread--the difference what the shipper HAS paid AND what they OFFER You, So: If you take less: TQL makes more (profiting with more of a spread)! Simple to SEE HOW wrong this is. This is my opinion and you can read reviews on "Glassdoor" about employees and what they do at TQL-then extrapolate that to who they use to make money?? Take a GUESS. An old Italian expression is: The Fish smells from the Head down.

Mar 26, 2015
Beware !!!! NEW
by: Anonymous

They are cheaters. We used to haul many loads for them and today it's gonna be the last time and we are done with these busters! Every load has a problem and no detention no layover paid. Moreover they let themselves to yell on carrier and threat with a claim all the time. Save your time and money by NOT WORKING WITH TQL.

Mar 25, 2015
TQL Lies Be Aware of Them NEW
by: John k

I booked 3 or 4 loads with tql and they cancel it
On the date of the pick up
Reason someone can do it cheaper
Will not use TQL again
Very Unprofesional staff (idiots)



Mar 06, 2015
TQL is only great if you do not have detention/lay over NEW
by: Anonymous

I do agree with all that have been posted so far...

It is great to work with TQL until you ask for detention/lay over fee. Then they screw you good!

Mar 03, 2015
Stopped using TQL 2 years ago NEW
by: Anonymous

No moral, no ethics as others have stated. Had enough of TQL when we booked a load and truck was dispatched and enroute for pickup, they call and said "they cannot load a stepdeck" even though they called ahead to confirm they could. TQL just found someone that could move it for cheaper since I was charging extra for deadhead miles. They didn't pay truck order not used even though the truck was already dispatched and enroute for pickup. Our company hasn't used TQL for about 2 years and I don't plan on using them again.

Yes, there might be a few good workers at TQL, but the majority of them are horrible and cheat out the truckers. Some employees of TQL don't even know that TQL has a Broker MC number.

If you work for TQL don't even post to any of the these replies because we don't want to hear your LIES. Better yet if you work for TQL, leave and go for a real honest company.

Feb 25, 2015
TQL WILL TAKE YOU TO A CLAIM FOR ALMOST ANYTHING THEN SIT AND WAIT MONTHS TO GET IT RESOLVED . NEW
by: Joe

I HAVE HAUL VERY GOOD LOADS FROM TQL AND HAVE HAD VERY GOOD BROKER EXPERIENCE .

I also been screwed by TQL TWICE 3000$ and 2500$ load lost once for 3000$ receiver told me untarp i told him you sure is raining .l he saids its okay , then after i left call TQL AND TOLD THEM THE PRODUCT GOT WET . And i took picture of it dry because i knew it wasnt right that was a claim of 3600$
Another 2500$ i book a load and it was only 10 feet long i stop by tractor supply and bought me a mower for my house and set it in top of the trailer i got a pretry good deal. Then the receiver said they paid dedicated truck turn to be a claim and only got paid 1000$
TQL will take the money from you if you let them .

Feb 12, 2015
I like TQL NEW
by: Anonymous

TQL has been nothing but kind to me, I've have had nothing but good things to say about them. Maybe it's the broker some of you guys have dealt with but Jonathan Carter over there is nice. I have double brokered things out to him on a few occupations. JCarter@tql.com shoot him an email he's good in my book.

Feb 10, 2015
TQL has stolen loads from me NEW
by: Rich W

We are a carrier and a Broker and in the past I have given rates to customers ex had a load quoted customer $500. I had got a call asking about that load and told them we could move for $475 and it had same # as TQL. Then I see TQL send out email and had same exact load and offering $450. Then I get a call few minutes later from customer saying they found someone cheaper. This is not the first time I have seen them have loads on their board that I have already locked in with customer.

Feb 10, 2015
TQL within a few weeks...I don't learn my lesson. NEW
by: Anonymous

They did not disclose that there was a pallet exchange during our phone conversation. When we got to the shipper they charged us for pallets, which I figured would be covered by them or their customer. It wasn't. To my surprise, it was taken out of my check. When I called, they stated that the confirmation said pallet exchange was marked "yes" . This, in fact, was true. I overlooked it, but I feel that was sneaky.

I used them again a couple weeks later... This time we were to pick up a load at 2pm on Sunday. By 6pm, the shipper says the load was canceled. The next day TQL says they loaded the wrong trailer. What I think happened is that they double booked us.

Crazy enough, I had previously used them about 3 more times and had a problem with every load. I think the real reason is that most of the agents are not experienced.


Jan 21, 2015
Your Concerns with TQL NEW
by: TQL Carrier Relations

Please email the Carrier Relations Team with any issues you've experienced.
- carrier@tql.com

Jan 20, 2015
TQL lies and abuse NEW
by: Anonymous

I would have no problem nowadays not loading for TQL, yet, when you start in this industry there are very few brokers that want to deal with you because you do not have 6 months at least in the business. TQL is one of those that will use you after one month of being in business, that been said, there are many new carriers popping out everyday that don't last more than a year because this business is hard, so TQL uses, abuses and lies to those newbies in order to make the quick buck. They also get paid less that an established carrier would get paid for. They also ask you to do hard or nearly impossible loads and their "Reps", snobby little guys behind a computer that they have no idea of how hard is to get from point A to point B, and C, and D (because they change your route when you are loaded) think they know it at all.

So my advise to you is, stay away from TQL, most of their reps do not know what they are doing, if they can blame you for something they will and they are very hard to reason with and anytime they can they will try to put a CLAIM in your insurance! We should ALL STICK TOGETHER and if we want brokers like TQL out of business we would ALL have to stop loading for them!! If we have issues with them, we should ALL RAISE OUR VOICES, if they want us to go against DOT regulations by deliver on time despite not having the regulatory time...WE SHOULD ALL talk to our local DOT. Then, maybe then, we would see a difference in this industry and the way that we are treated.

Now, for all those of you that complain and do nothing about it SHAME ON YOU, we are all in this together and if we all worked together changes can be made. And for the the others who really don't care...don't worry, sooner or later it will happen to you!

Bottom line....RAISE YOUR VOICE AND LET IT BE HEARD! NO MORE CHEATING, HIDING AND SNEAKY BUSINESS FROM TQL!

Jan 06, 2015
TQL LIES ALL DAY EVERYDAY TO THEIR CUSTOMERS NEW
by: Anonymous

My truck did a load for them summer of 2014 my father being the driver picked up in 4 locations in NJ to deliver in FL, 2 months later TQL hits us with a claim over $6000 for missing product which was never found they obviously blamed the driver when in reality the shipper or the receiver were the ones who must of took it, besides TQL lies im tired of the driver always being at fault when they are the most hard working one and the ones who make the least money!

Jan 06, 2015
Big Thumbs down NEW
by: Anonymous

I am not a trucker but a former customer. They treat their customers in the same manner they treat the drivers. Constantly trying to collect on invoices we have already paid! Dishonest. Use tactics that are shameful.

Jan 02, 2015
TQL DOT PAY DETENTION NEW
by: Anonymous

the same thing happened to me did not get any detention paid after 8 hour to laod

Dec 23, 2014
amrik trucking NEW
by: Anonymous

Tql is the biggest cheater company. They give cheap load.plz choose others companies to pickup load .when they post load on loadboard they post everything wrong .so I suggest everyone don't pick load from tql -
if you like to work longtime and peacefully, block this company from your load-board.


Dec 20, 2014
Truth NEW
by: Expert eu

Yes ,do not book from TQL they are fuck top all story is tru
Next
Gilin ,Rifle,Co- Fraud
Olympic ,Surprise,Az -Fraud
Looks good Mean be Burned

Dec 20, 2014
Truth NEW
by: Expert eu

Yes ,do not book from TQL they are fuck top all story is tru
Next
Gilin ,Rifle,Co- Fraud
Olympic ,Surprise,Az -Fraud
Looks good Mean be Burned

Dec 15, 2014
worthless broker ever. in my 27 years of driving NEW
by: mike

Do not book a load with TQL they are worthless they lie if you do I told you so. Piece of shits.they will be out of business they keep running their company like they do.

Dec 15, 2014
worthless broker ever. in my 27 years of driving NEW
by: mike ringwalt

Do not book a load with TQL they are worthless they lie if you do I told you so. Piece of shits.they will be out of business they keep running their company like they do.

Dec 10, 2014
BEWARE OF TQL NEW
by: Anonymous

Beware of tql
Absolute rudest employes ever!! They are mean they will yell at you and call cuss you out!!

I have 18 trucks i dispatch and i now do not take ANY LOADS FROM THEM AT ALL!!
Also i have a couple other dispatchers i know that never take loads from them either because of how horriable they are!! (Thats over 100 trucks)
Way to go TQL soon youll be out of bussines.

My last straw with TQL was, i called in about a load i was intrested in and said i would like to take the load but the only concern ibhave is since i have a team my driver will be there sooner if we can schedule the drop of a day earlier. They gave me the phone number of the reciever and said if they dont have a problem with it they dont care
I had no problem rescheduling the delivery so i booked the load.
My drivers get there for delivery and there told that TQL called and rescheduled for a day later after i scheduled for a day earlier.

I called them asked whats the deal,
To which they said
We get to dicide when you deliver

This was my last straw with them

Will never take any more loads from them.
There loss i could have taken loads daily from them.

Dec 08, 2014
Brokers. 👹 NEW
by: Anonymous

In order to make 💲all they do is take it from os

Dec 08, 2014
DO NOT WORK WITH TQL NEW
by: Anonymous

We no longer pick for TQL, this company has no moral and ethical values. Their quoted miles are always wrong by far. I believe TQL trains their brokers to lie and cheat drivers.

Nov 24, 2014
hmm NEW
by: TomTTrucking

Do you know how big TQL is? Not everyone at TQL are "bad" people. Yeah, they're a few. We all have that in no matter what profession. I've met drivers that are some of the biggest liars, and cheat people. It's a job where little truth is involved. We all lie about detention and so on. If I ever had any problem with TQL they took care of it. If you don't do loads from TQL again, think about how many missed opportunities you may have to make money? If so, that's fine. I'll take them. Grow up.

Nov 07, 2014
They are scammers NEW
by: Anonymous

Lie about everything, detention and loads locations.

Nov 07, 2014
They are scammers NEW
by: Anonymous

Lie about everything, detention and loads locations.

Nov 01, 2014
File a case in small claim courts NEW
by: Anonymous

Go ahead and file a case in Small Claim Courts by paying $25 one time fee and claim for your gas $ and $/ Hours u waste to do this.
It will get u paid with compensation


Good Luck

Oct 26, 2014
not releasing payment and making excuse that buyer wants to claim on it for not early delivery NEW
by: Anonymous

My company haul load for TQL it has 4 pics from california going to Jacksonville FL and from there it is to be shipped to puerto Rico. My driver done with 3 picks and then arrived san diego 1 hour late on friday because of traffic and shipper said we r closed come back on monday. we called TQL tell them the situation and they start cursing and saying why are u late we dont care if there is traffic delay why are u late ? they even dont know shipper is open on saturday or not. My driver planned to stay over there at shipper parking lot and keep waiting for morning and then saturday morning shipper shows up and driver went inside for check in and driver turn on recording on his phone and shipper told him that the product is not here yet it is coming from mexico so we dont know when mexico truck shows up (all conversation is recorded in the phone ) and ask driver to wait for a while than driver told shipper that i have to deliver this on tuesday at jacksonville FL and he is driving SOLO and shipper said talk to your broker we dont care and even buyer knows this that product is not here from Mexico to be load on your truck. Then i call TQL after hours and then she called broker and put me on conference and broker (NICK) said u missed yesterday thats why they put that load on some other truck and u have to wait for another load and i dont have any money to pay detention because your truck arrived late and then he added $100 and said wait till the mexico truck arrived but this product has to be there on tuesday by any means. I told him that i have a solo on this truck but i request my driver to try his best if he can after getting loaded by the time he have plenty of hours to drive.
then in the evening broker called me and ask me to start your truck without loading this pick and my driver starts and then shipper start saying my driver u cant leave product will be here in a bit but broker asked him to leave so my driver left from there at 6:30 pm and in less than 15 minutes broker called me again to go back and pick up what they have in their warehouse and my driver said how can i make 2500 miles in 48-50 hours legally then broker said they need this load by tuesday then i asked broker we can do our best but everybody knows its not possible then my driver went back and get loaded 117 cases and start from there at 7:45 pm and then he keep going going and broker calling after every 2 hours and i keep him updated then driver got stopped at florida agriculture department and get inspected for produce load.He missed another 45 minutes over there and then he arrived Jacksonville at 3 pm EST and no body is there and then they came back in the morning and check in guy shows real mad on driver that u are suppose to be here yesterday and driver told him everything but he said we dont care just go back on this door number and keep your door closed and driver keep sitting over there for 4-5 hours and nobody come to get him and driver went back in again and they said we are doing some paperwork for your load when we are done with this we come and get you so driver came out and after another hour or so the guy came out and ask driver to open the doors and back it up then they unload him and give him clean BOL 's and then i send all the paperwork to TQL for 7 day quick pay and it still showing PREPARING FOR PAYMENT WAITING ON BROKER CONF # and then i keep calling broker everyday and he is saying me that buyer wants to claim because u are late 1 day and not releasing the payment
we have recording of conversation between driver and shipper that load is not here when driver checked in on friday after 6 pm and buyer knows that product not arrived at the shipper yet
but still TQL trying to be oversmart
dont ever work with them even if u have to stay 1-2 days at the truck stop without load
give some suggestions if u have on this deal

thanks
god bless u all and TQL too to be fair and nice and dont cheat anyone

thanks again

Oct 14, 2014
Does not pay Plus will lie on dentention time NEW
by: Anonymous

We hauled 2 loads for TQL when we did not recieve payment for the loads 34 days later we called and they said, the broker had not released the load for payment.The broker said to fax the paper work for the load to him that he would get the paper work to accounting for payment.when we called they wanted us to fax the paper work to them for the 3rd time then they said it would be 28 days before they paid us I have comformations on the dentention time and had to bring it to there attention we sitll have not recived payment for these loads STAY AWAY FROM TQL

Oct 14, 2014
Does not pay Plus will lie on dentention time NEW
by: Anonymous

We hauled 2 loads for TQL when we did not recieve payment for the loads 34 days later we called and they said, the broker had not released the load for payment.The broker said to fax the paper work for the load to him that he would get the paper work to accounting for payment.when we called they wanted us to fax the paper work to them for the 3rd time then they said it would be 28 days before they paid us I have comformations on the dentention time and had to bring it to there attention we sitll have not recived payment for these loads STAY AWAY FROM TQL

Oct 10, 2014
Shipper NEW
by: Anonymous

As a shipper I HATE dealing with TQL! Very rude CSR's that are unresponsive to emails, and when the do respond they haven't even read them. I urge all of my customers not to use them. As soon as I can get Amazon to drop them for my shipments, hopefully I will never deal with them again. Hats off to all the drivers that have to deal with them!!

Oct 09, 2014
Very unprofessional and won't pay NEW
by: Anonymous

We got 3 loads with TQL,all 3 we had problems,they are looking for anything just not to pay,very rude brokers,they won't answer your phone calls,wonder why this company is still in bussiness.They are posting loads for an amount of money but in the end they are looking for anything,but anything just to pay you almost nothing,or worse you won t get paid.Please stay away from this company,they love to take advantage of hard working drivers and small companies,very dissapointed...And they ask their workers to post good reviews,that's a shame TQL!

Oct 06, 2014
no problem NEW
by: bruce

I load for tql at least twice a week.ive not had any problems with the employees ive delt with.i also have had no problems getting paid.

Sep 23, 2014
TQL has some nerve! NEW
by: Anonymous

after hours of looking at the load board for my driver with no luck or many with promises of a load but then to call back with saying "sorry its gone" even though its on the board, i booked a load with TQL,but found another load that paid much better about 2 mins later (not the best or most polite thing to do i know, but gotta go where the money is at). we called TQL back, apologized for no longer needing the load and thanked them for their time. the broker said OK, and hung up. 5 mins later another broker calls me, says i booked a load with his assistant but have cancelled and asked me why i didn't want the load. then he proceeds to rip me a new *** hole telling me that i have screwed him for the day. he then tells me he only has an hour to find a taker for the load, that i have screwed him over. i again apologized, told him that i understood because it had happened to me all day. he then said good, glad it comes full circle, then hung up on me.
this happened to me earlier in the week as well when i called on a load put in an offer and the broker said he would call back, nothing was set in stone! i moved on, expecting no call back because they rarely do, i had found another load for my driver. TQL calls back, and was pissed that i didn't want the load. i didn't book it, it wasn't set in stone, and then chewed me out, and hung up.
what kind of customer service is that, seriously? its the trucking business, no one makes money if trucks aren't moving, and frankly I'm not sitting around waiting to be turned down. TQL has some of the rudest people i have ever talked to. i cannot believe a company will call you, be absolutely rude to you, and then have nerve to tell you "you know this goes against you right?"
There needs to be a site to make marks against brokers, broker firms, agents, what have you, so that it shows up in a way that it does when they mark against the company or driver. if there one already, i am unaware...

Sep 23, 2014
TQL has some nerve! NEW
by: Anonymous

after hours of looking at the load board for my driver with no luck or many with promises of a load but then to call back with saying "sorry its gone" even though its on the board, i booked a load with TQL,but found another load that paid much better about 2 mins later (not the best or most polite thing to do i know, but gotta go where the money is at). we called TQL back, apologized for no longer needing the load and thanked them for their time. the broker said OK, and hung up. 5 mins later another broker calls me, says i booked a load with his assistant but have cancelled and asked me why i didn't want the load. then he proceeds to rip me a new *** hole telling me that i have screwed him for the day. he then tells me he only has an hour to find a taker for the load, that i have screwed him over. i again apologized, told him that i understood because it had happened to me all day. he then said good, glad it comes full circle, then hung up on me.
this happened to me earlier in the week as well when i called on a load put in an offer and the broker said he would call back, nothing was set in stone! i moved on, expecting no call back because they rarely do, i had found another load for my driver. TQL calls back, and was pissed that i didn't want the load. i didn't book it, it wasn't set in stone, and then chewed me out, and hung up.
what kind of customer service is that, seriously? its the trucking business, no one makes money if trucks aren't moving, and frankly I'm not sitting around waiting to be turned down. TQL has some of the rudest people i have ever talked to. i cannot believe a company will call you, be absolutely rude to you, and then have nerve to tell you "you know this goes against you right?"
There needs to be a site to make marks against brokers, broker firms, agents, what have you, so that it shows up in a way that it does when they mark against the company or driver. if there one already, i am unaware...

Sep 11, 2014
DONT WORK WITH TQL!!!!!!!!!!!!!!!!!!!!!!! NEW
by: Anonymous

I move a load for tql. My
truck and trailer flip over, And instead of them being understanding and trying to work with us.
they started threating us, Saying that we still need to make this delivery on time!, If not we were going to get fined $4000!....
So we had one of our trucks move the product and make the delivery, and surprisingly enough none of the product was damage because it was light and they were stack to the top.
The insurance took care of the customer directly and the damages were minor, but tql to make money open a claim saying the whole load was damage and the value was $150,000. so my insurance adjuster ask if he can see the product to confirm, they responded with only 4 picture and that the rest of the load was moved to Mexico.
To top it off they put a hold on our money for 5 of our loads.
So please take this as a heads up,DONT WORK WITH T.Q.L.

Aug 06, 2014
Not paid for unloading NEW
by: Gene

Hauled a load of meat out of NC for them to the Atl area was sent to a second dest. They paid $50.00 extra for extra stop then are now refusing to pay the unloading charge even though they physically had the recidpt in there office within 6 hrs of unloading notification. Their own contract says it has to be notified within
3 days. So why aren't they paying is my question? Is anyone else out there thinking about bringing suit against them please post something .

Jul 10, 2014
Liar's NEW
by: Anonymous

I will NEVER book a load with TQL again, and I tell everyone that they lie talk crap. Harassing you with none stop phone calls..What's your ETA. Hey I told you when you called me five minutes ago. They want you to drive illegally to get the load off. NEVER again..I will deadhead rather than take a TQL load..

Jul 10, 2014
Liar's NEW
by: Anonymous

I will NEVER book a load with TQL again, and I tell everyone that they lie talk crap. Harassing you with none stop phone calls..What's your ETA. Hey I told you when you called me five minutes ago. They want you to drive illegally to get the load off. NEVER again..I will deadhead rather than take a TQL load..

Jul 10, 2014
Liar's NEW
by: Anonymous

I will NEVER book a load with TQL again, and I tell everyone that they lie talk crap. Harassing you with none stop phone calls..What's your ETA. Hey I told you when you called me five minutes ago. They want you to drive illegally to get the load off. NEVER again..I will deadhead rather than take a TQL load..

Jul 10, 2014
Liar's NEW
by: Anonymous

I will NEVER book a load with TQL again, and I tell everyone that they lie talk crap. Harassing you with none stop phone calls..What's your ETA. Hey I told you when you called me five minutes ago. They want you to drive illegally to get the load off. NEVER again..I will deadhead rather than take a TQL load..

Jul 08, 2014
Assistance from Total Quality Logistics NEW
by: TQL Carrier Relations

We wanted to follow up on the issues anyone has expereinced with TQL. Please reach out to the Carrier Relations Team at ext. 57000 or email carrier@tql.com so we can help resolve your specific problem. We take pride in our reputation and will do our best to correct matters at hand. Thank you for your concern.

Jun 25, 2014
tql NEW
by: Anonymous

Tql is the biggest cheater company. They give cheap load.plz choose others companies to pickup load .when they post load on loadboard they post everything wrong .so I suggest everyone don't pick load from tql

May 27, 2014
No detention paid after waiting 5 hours NEW
by: Anonymous

TQL agents are the biggest liars. They give wrong mileage information, wrong city names when posting loads on their site and if by any chance one picks up their load Detention time pay is never given. They cheat in every way.

May 22, 2014
title NEW
by: Anonymous

Can't comment on TQL (do know plenty that worked there) but as a former broker I wish I had 8-5 days..1st problem I saw is most brokers don't know anything about a truck, driving or un/loading (I started off on a loading dock). Second is that brokers aren't making $500-1000 off the load..$150 to %10 on a load is typical for dry load.
3rd. Our customers are whoring out their freight to low bid (I'd get rate/load requests with 50 other brokers on the email list!- deleted those)..Also too many clients don't know what's going on with their own loads..somebody wants load to move but hasn't checked with pick/drop locations, as broker I spent way too much time trying to get all the pieces of puzzle put together..clients don't want to hear about detention (gee they waited 6 hrs-big deal) or about proper loading and weight...You should deal with brokers who know their shippers and Communicate any detention, accessorial to be clear before moving truck.

May 21, 2014
They need to learn how to talk to a Driver NEW
by: Anonymous

Yeah also TQL brokers will also curse you out if you can't get to their load they get Real nasty but anyways once they took me there it was on after that

Apr 23, 2014
TQL Issues NEW
by: jeri

I have used TQL for brokering loads for my truck for several years and for the most part have been satisfied with the agents and services they provide. Although I don't like having to negotiate rates with them (because I'm certain they want to maximize their cut) they have never failed to pay within 28 days and I've rarely had a significant problem with a load or paperwork. For the most part I think the negotiation of rates should not be something owner/operators/drivers should have to deal with. It would be nice to have an acceptable per mile rate set by some industry standard or even the government that all brokerages have to pay. It sure would take away some stress.

Apr 14, 2014
This place is not what I thought it would be NEW
by: Former TQL employee

I recently worked for TQl but was not a broker i worked in night dispatch handling calls when the brokers went home. When I first got hired I was thrilled I was so happy to be working again after being a stay at home mom for years and felt so proud of myself when I got hired. Well I was in for a surprise and I am so glad I don't work there anymore. First let me say I really feel so sorry for some of the drivers and how they were treated. I took my job very seriously and the way I looked at it was that without the carriers how could there be a TQL so to me even though I was warned that I would sometimes deal with rude truck drivers that would be nasty and rude to me I felt that my job was to ensure that they were happy and respected and that really wasn't my problem it didn't bother me when the drivers were mad because 90% of the time they had a reason to be.OVer and over again i heard the same complaint from drivers which was that the brokers lied and lied because all they cared about was making their money and I can not tell you how frustrating it was to want to help but because I wasnt a broker and it wasn't my load there wasn't really much I could do but I would put all my effort into calling shippers or recievers to find out what was going on with a load or calling the broker but see TQL has a rule that in night dispatch you were supposed to be handling atleast 17-23 calls an hour which gives you a time limit of about 3mins for each call that comes in. TO me that was almost impossible because most calls were not just simple hey i'm loaded everything is good or hey i'm empty and everything is all good. And how i looked at it when a driver called in with a problem my job and the companys job was to ensure that whatever the issue be we should be doing everything in our power to fix it. Well the LS2(managers) had to meet a certain amount of calls from there workers a service level basically otherwise they would get chewed out so they were always hounding you about your calls per hour and telling you it's not enough you are on the phone too long you need to be handling more calls. To me it made me mad i thought my job was to ensure the best customer service but they cared more about quanity versus quality. The final blow for me was some of the down right asshole brokers who treated you like shit and i was just out of training and still getting my footing but man if you didn't do something the sec they wanted it or took a min too long on the phone lets just say I have never ever in my life been talked to like that by a fellow employee i was called a stupid ass, dumb ass, hung up on etc. like i said it didn't bother me when a carrier was pissed but to have someone you work with talk down to you like that i just couldn't believe it. The pay for my position was great and great benefits but I don't miss that place one bit all they care about is getting there money and I don't blame some drivers for never wanting to work with TQL again.

Mar 05, 2014
TQL will bleed you dry if you fight them in court NEW
by: Anonymous

We have been in a legal battle with TQL for almost 3 yrs.We have hired 2 attorneys at $10,250.000 to fight a bogus claim.They say we didn't deliver the load..but we have pics,BOL and every single email sent back and forth.They took the load and sold it for $8000.00(we also have that proof).The load was worth $19,000.00 but they didn't sell it for that amount.Now they are suing for $13,000..the remainder.They first place the claim here in Fl where we are based..then after a year in court,they saw they were losing..so they dismissed the claim.Only to open another claim in their hoetown Ohio 3 months later.Now..we are fighting this one and counter claiming.Oh..did I mention they also cancelled payment of 5 completed loads because of this claim?They do this to little carrier companies all the time.They will make them waste money on attorney fees till they can't pay anymore..so they give up.Be very careful with this company.Get everything in writing and use emails to communicate with their brokers.It's a way to cover you behind.

Mar 02, 2014
watch out for tql they'll back stab u any chance they get NEW
by: skunkworx

i was in Florida on a load for HM Bay,i was trying to get a return load back north though tql after the 4th canceled load back and forth from delray-pompano they got me a load out of indiantown,fla.
when the shipper loading me i got a call from tql waiting for approval to leave with the because my reefer doesn't have a chute.when i then told the shipper you should have told me about the chute issue before they loaded me they just looked crossed eyed at me.
they loaded passed the red line and blocked the air flow,so i had them pull the freight off.
DON'T MOVE FREIGHT FOR TQL THEY WILL SCREW YOU AT ANYCHANCE
THEY ALSO DOUBLE BROKER LOADS THOUGH OTHER COMPANYS AS WELL

Jan 31, 2014
TQL Lies Alot NEW
by: Anonymous

I Hauled A Load For TQL and they told me to Transflo my bills for payment then they tell me I got to mail the bills to get paid and the sob that I dealt with keeps telling me he is going to call me back with a com check number and never does. all I got to say is there freight is to cheap and there brokers lie to dam much and advise truckers to stay away from them.

Nov 16, 2013
TRUCKING NEW
by: Jam-n trucking

TRUCKING in the real world Their only job is to move a load.Just like any other broker. They know nothing. But what that pc says in front of them Just like any other broker.They go home after their 8 hrs are up with no worry of what's going on. Just like any other broker. Get your own shippers and spend Brokers time at the docks with the people doing the work. Then they will know whats going on with you. And work as a team .Brokers do not know

Oct 10, 2013
working with TQL NEW
by: Anonymous

I find all your comments very interesting.
We have worked with TQL for two years.
When a problem has arose and we phoned the
broker they were more than willing to help
fix the problem. They have even compensated us for having to set. As fellow truckers we have been in the trucking industry for over
40 years and have dealt with some real interesting brokers and different trucking
companies. We know about being screwed over by brokers and fellow truckers.
So don't just accuse one broker when there
alot more out there that you are not telling us about.

Oct 04, 2013
Crappy way to run a business NEW
by: Anonymous

We have loaded for TQL a total of three times. Every single load has been a problem sometimes waiting three days in a hay field at 100 degrees. Other times when we got to the delivery point the customer was not ready to receive. I understand complications every now and then, but not every load. Even changing delivery locations once the freight was on the truck. Last time I even commented to the agent that he should go to work with another brokerage. At one point the agent disappeared and when he re-appeared he said he had to go to NY to check on his mother. I believe he was so stressed about how this was going that he just stop receiving my calls. So beware when doing business with this brokerage it has been the worst run business we have ever done work for.

Sep 25, 2013
TQL never ever NEW
by: Anonymous

same story like everybody else. 8 hours detention and " call me tomorrow...". tomorrow will never come.

Sep 10, 2013
TQL = troubles NEW
by: Anonymous

For last 3 months we did like 10 TQL loads and it always was something wrong. Now I even don't call for TQL loads and if they call me I don't pick up phone.

Jul 31, 2013
NEVER WORK WITH TQL AGAIN NEW
by: Dan

Hauled load of cabbages from CO to FL. Broker said the load has been ready and has to be picked up ASAP. Got to shipper and waited 5 hours to get loaded. Drove to FL. Dispatch and Broker called every 2 hours to get current location. I'm ok with that but when they called you 20 times its too much. Finally when got to receiver - receiver was not ready to accept the load. Came back next day. Same issue - receiver worked until noon and after did not accept any loads. They did not care if someone left unserved. The day after waited another 5 hours to get unloaded.
No even single word about detention from broker.
And this is not the first time. Have few more stories when they cancelled load when truck was at the shipper.
Some brokers there are good. But most of them are just scammers.
TQL is the last company I will choose if no other options - but before will think twice.

Jun 20, 2013
tql a scam NEW
by: Anonymous

This is an unethical company, they lie and cheat the truckers out of money, out of detention out of TONU and tell their employees to make comments on any negative commentary against their company.

Jun 20, 2013
tql a scam NEW
by: Anonymous

This is an unethical company, they lie and cheat the truckers out of money, out of detention out of TONU and tell their employees to make comments on any negative commentary against their company.

Mar 28, 2013
rip off NEW
by: Anonymous

No matter what you do don't ever work for tql, I never seen such a terrible company, they are the biggest scam. They made stories about claims, they hold your money, if you are smart and non-payments headache just stay away from them.

Mar 04, 2013
More CAUTIONS NEW
by: Anonymous

Thanks Fellow Trucker
Horror stories we have found out by being in their midst. EuClaire Ws has lots of loads coming into it from Western SD. Inconsiderate on both ends. Wait for hours and try to overload to the max everytime. So when dealing with loads from or to Menards be forewarned or getting loads out of Dakota Panel of Rapid City,SD
Be careful when dealing with Pyramid Logistics of Rapid City or Reynolds Logistics . They too have not always been what they seem or should be for the trucker or fleet owner. Be very Cautious!
Fellow Mother Trucker

Feb 22, 2013
$850 CHARGE ON $1450 LOAD NEW
by: JB TRANS OF FRANKLIN PARK

Hauled a load out of AL to TX, it was a food service equipment, shrink wrapped and secured to the floor.. when the driver delivered in TX the shrink wrap was removed and the receiver saw that the glass of the equipment was damaged, charged us $850 for $1450 load. Receiver wrote that the seal was intact, load was secure, had not shifted..
NEVER WILL I EVER WORK WITH THEM MFKERS AGAIN!!
EVERY OTHER LOAD GETS CANCELLED WITH THE EXCUSE THAT THE CUSTOMER CANCELLED IT.. WE ARE DONE WITH THEM!!

Feb 21, 2013
Appreciate my drivers NEW
by: Anonymous

I work for TQL and I appreciate all the drivers that haul for me. We are not scam artists. We are very driven professionals that are given a lot of freedom to run our business. With this freedom there will be obvious abuse but we try to weed the unethical brokers out. I admit co-workers have mistreated carriers and if I witness it I report them to management. We are nothing without our carrier base. If you want to fault us for having a nice building (we don't own the building behind us by the way, it's a medical device company) and moving 16,000 loads a week then I don't know what to say, we work very hard too. I do understand its in a nice environment and not out on the road. I could never do what my drivers do and be away from family and driving non stop. I would have no employment and I couldn't provide for my family without our drivers hard work. Thank-you!

Feb 04, 2013
TQL is a scam NEW
by: Anonymous

I worked for TQL for over a year, I can tell that it is a scam! We were taught and encouraged to cheat a carrier out of money. I watched as the second biggest broker there, would cheat a carrier out of TONU and if he could not deny them the money that was owed to them he would just ignore their calls and make his trainees flat out lie to them. The broker would deny a TONU to a carrier then turn around and bill the customer for the TONU and keep the money. I also seen TQL have people search the internet for any negative comments written about the company and tell us to respond with how great the company is. One of the biggest things TQL will do to a carrier is tell them the load was cancelled. Rarely did a load get cancelled they just found a cheaper carrier to do the load, and also this practice was encouraged on every load booked.

Feb 02, 2013
Quality. HA!HA! NEW
by: Anonymous

I am from southern Ohio and like everyone else here we have all been screwed by TQL. I have friends that are owed thousands of dollars some for over 5 years now. They have ruined all the good freight around here. I had just seen a job posting on Craigs List for a company that stated they treated all truckers and employees fairly and in capital letters it said WE ARE NOT TQL. If you would like to see something that will make you even more mad go by the 65 exit(rte.32) and look at the fancy TQL building and the twin building they own right behind it. I had a friend of mine that went to work there under a broker and was making over $50k and loved her job until she found out how they lied and cheated truckers out of money and she quit! Tons of good brokers around Cinci. just not at Eastgate!!!

Jan 30, 2013
Truckers Beware NEW
by: Dee

I hire truckers every day. We treat them like gold because they keep us in business. Please don't ever accept a load from TQL. These people are scam artists. They call constantly to demand that we hire them. I would rather pay double the amount of money to a real truck driver than ever deal with TQL again. They believe I'm a customer, if they treat me this badly, I can't imagine how they treat a trucker. Stay as far away from TQL as you possibly can. Horrible company, just horrible.

Nov 05, 2012
Out for what they can get from you. NEW
by: Anonymous

T.Q.L. is up to 78 days in paying their bills. Be careful. My factoring co. told me when it hit 80 days it would begin coming out of my funding.

Oct 26, 2012
TQL issue NEW
by: Anonymous

I second that comment about not trusting TQL. We were dispatched to pickup a load of "lumber" that turned out to be a huge load of logs and we don't have a log truck so we couldn't haul them. And the broker, Ryan, was rude to me over it telling me I made his "customer mad". Of course I had to find another load. The only one I could find nearby was listed on the board as to be picked up in a town 50 miles away. When I called to inquire it was Ryan again who said that was the same log load and that he had placed to pickup place in several towns because it "broadened" his chances of getting a truck. I'm done with them.

Mar 28, 2012
be carfull from this fake employees that this powerfull company they have!!!!!!. NEW
by: Anonymous

Well,the big question is? That,or they don't have good training or they don't CARE about this business that involve thousands of dollars in the trucking industry,and the sad part is that,they know how much money the carrier have to invest in his,her business and the giant responsibility that this business involve,and they don't want to give nobody,the pay they deserve. That's my opinion. Good look my brothers and sisters!!!!.

Mar 28, 2012
be carfull from this fake employees that this powerfull company they have!!!!!!. NEW
by: Anonymous

Well,the big question is? That,or they don't have good training or they don't CARE about this business that involve thousands of dollars in the trucking industry,and the sad part is that,they know how much money the carrier have to invest in his,her business and the giant responsibility that this business involve,and they don't want to give nobody,the pay they deserve. That's my opinion. Good look my brothers and sisters!!!!.

May 23, 2011
tql
by: TruckerYitz

strange, you must have had an inexperienced broker at tql. i used them a lot they were usually so good at preplanning us with out any delays. we would call them when loaded at point a and let them know where point b was and what time load would be off.
always got paid in timely fashion

May 02, 2011
response to TQL
by: Brother Trucker's wife

Thank you, we will email the address you gave

May 02, 2011
TQL
by: TQL

TQL takes the experiences of our carriers very seriously. If you would like to further discuss this specific situation, please contact us at carrierconcern@tql.com, with details and your information will be forwarded to the proper member of our management team.

Apr 19, 2011
Us too
by: Anonymous

Sorry you had trouble with em too :) a trip without loads from tql is ........ Well, a better week lol

Apr 19, 2011
Stay away from TQL
by: Anonymous

Amen - TQL is so unethical...to their employees and the truckers. Stay away from TQL!

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